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Privacy Policy 


Your privacy is very important to us. Accordingly, we have developed this privacy policy to demonstrate our firm commitment to privacy and security. The purpose of this policy is to provide you with an overview of the types of information we may collect as you visit and interact with this website, how we may use the information, and the parties with which we may share the information. 




Like many companies, RE/MAX Concepts collects and stores both personal and non-personal information relating to your use of this website. We may collect personal information, such as your name, e-mail address, phone number, and address, when you voluntarily submit such information to us by registering for and/or logging in to a RE/MAX Concepts account, using the ‘Request More Info’ or ‘Questions’ features to contact a RE/MAX Concepts agent, submitting questions via the ‘Contact Us’ feature to RE/MAX Concepts staff, and other similar fillable-form features.

We may also collect non-personal information, such as internet service provider information, IP addresses, browser information, and information about your activities on this website (such as how you were directed to the website, what pages you visit on the website, the amount of time spent on each page of this website, and other similar types of information). In addition, third party vendors and service providers we utilize such as Google, Inc. may collect other demographic and interest information about you in relation to your use of this website. 

COOKIES utilizes cookies, and by using this website you consent to the use of cookies in accordance with RE/MAX Concepts’ privacy policy.  A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website's computer and stored on your computer's hard drive. Use of a cookie is in no way linked to any personally identifiable information. Cookies are an industry standard used by most websites. Please note that some of our affiliate/advertising partners may also use cookies.

We use cookies to help remember who you are through your browser settings so RE/MAX Concepts can provide a personalized experience, to save passwords and preferences so you do not have to re-enter them as often, analyze traffic to the website, measure promotional effectiveness, and promote trust and safety.

THIRD PARTY WEBSITES may contain links to third party websites (lenders, home warranty, etc.). Please be aware that we are not responsible for the privacy policies of any third party sites.

The third party vendors we engage to provide services on our behalf, such as hosting, web developers, and digital marketing agencies, may have access to the personal information and the non-personal information we collect through your use of this website. It is our understanding that these third party vendors will not disclose personal information provided through this website for any purpose other than for the provision of services on our behalf. However, we cannot guarantee that these third party vendors will not disclose such personal information and expressly disclaim any liability for the disclosure of personal information by these third party vendors.

We do not sell your personal or non-personal information, however we reserve the right to share the personal information you provide and the non-personal information we collect through your use of this website with our affiliated companies, marketing partners, and licensed RE/MAX Concepts agents. RE/MAX Concepts may also disclose personal and non-personal information to defend or protect its rights in any actual or threatened litigation; to protect the safety of individuals; to carry out a merger, acquisition, or sale of assets with another entity; or for any other reason we deem reasonably necessary. In addition, where permitted or required by law, RE/MAX Concepts may provide personal information to third parties without your consent to comply with court orders, subpoenas, or other legal or regulatory requirements. RE/MAX Concepts reserves the right to use the non- personal information it collects through your use of this website for analytical purposes to improve this website or for any other business purpose it chooses.

For certain features of the website, you may choose to access RE/MAX Concepts online offerings using an account established with a social networking or email platform ("Social Logins"). The use of such Social Logins may provide RE/MAX Concepts with access to certain personal information stored on the social networking or email platform. RE/MAX Concepts is not responsible for the collection of personal information by any social networking or email platform or any personal information collected by a social networking or email platform as a result of a Social Login. You should review the privacy policy of the social networking or email platform prior to accessing RE/MAX Concepts online offerings through Social Logins.


We use measures we deem appropriate to protect the personal and non-personal information we collect from your use of this website. Such measures include the use of passwords and limited access to the personal and non-personal information collected on this website. However, web pages and companies are constantly subject to hacking attempts and attacks. We cannot guarantee the security of your personal information and you should use this website at your own risk.

We make every effort to protect both your right to privacy and your personal information online and offline by:

  1. only collecting personal information for the purposes set out in the Privacy Policy;
  2. ensuring appropriate security measures are in place;
  3. ensuring appropriate confidentiality measures are in place for personal information when dealing with third parties;
  4. ensuring that personal information is kept up-to-date and current for the purposes for which it is being used; and
  5. honoring requests for access to your personal information.


Upon your request, we will remove your personal information from view as soon as reasonably possible, and in accordance with applicable law. We do retain personal information in order to comply with law, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our agreements, and take other actions otherwise permitted by law.

You may request access to your personal information in accordance. All requests must be made in writing and addressed to RE/MAX Concepts. You will be required to provide some information for security reasons and to verify identity. A small administrative fee may apply, depending on the request. RE/MAX Concepts has the right to deny access to personal information. RE/MAX Concepts will explain why your request for access to your personal information has been denied. 


We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act); we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years of age or older. This website is not intended to be used and you are not permitted to use this website if you are under the age of 13.


If our privacy policy or procedures should change, we will immediately post those changes to our website. Any such changes will be effective immediately upon being posted, unless otherwise stated in the change.


If you have questions, concerns or suggestions regarding the privacy policy or RE/MAX Concepts’ privacy practices, please contact us by email at, by phone at: 1-877-407-2676, or:

RE/MAX Concepts
8020 Douglas Ave
Urbandale, IA 50322







The information being provided by the Des Moines Area Association of REALTORS® is exclusively for consumers' personal, non-commercial use, and it may not be used for any purpose other than to identify prospective properties consumers may be interested in purchasing. The data is deemed reliable but is not guaranteed accurate by the MLS.